Condo & Vacation Rental Cleaning
Whatever the job, we’re here for you!
Will I always have the same cleaner?
We believe that it is especially important to always send the same team to clean your home and we will do everything in our control to make this possible. If a member of your team is absent, we will do our best to find the most suitable replacement. All our cleaners go through a background check and training to ensure that the quality of our work is always consistent.
Can I provide special instructions and projects?
Yes! In fact, we require it. Your preferences give us the structure we need to enhance your cleaning experience and ensure that you are completely pleased with your home’s level of clean. To be sure that your preferences are documented in your cleaning plan, we recommend that you call us before your first cleaning, Our friendly office staff will be happy email you a work order to fill out so we can put it in your file, so you do not have to repeat them every time we arrive for service.
What if I have to cancel?
Appointments cancelled without a minimum of 48 hours (2 days) notice will be subject to a $50.00 cancellation fee.
Same day of service cancellations PRIOR to arrival of cleaning crew will be charged 50% of your set rate. At the door service cancellations UPON arrival of cleaning crew will be charged 75% of your set rate.
How do I pay for services?
SEND PAYMENTS TO -MAILING ADDRESS:
Harbor Shores Cleaning Company
300 W Mitchell St, Petoskey, MI 49770
We also now take credit cards, Please call the office for more information about how to get started with this great opportunity.